Frequently Asked Questions

Yes. Every KLEDE Studio product passes individually through design, forming, glazing and firing, and is made by hand.

The handmade process makes every piece unique. Small variations in colour, glaze texture and form may occur. These are not flaws, but part of the piece’s individual character.

Stoneware is a type of ceramic fired at high temperatures, giving it a durable structure suited to everyday use. KLEDE Studio pieces are made from stoneware clay.

Yes. Our products are dishwasher safe. To preserve handmade surfaces for years to come, however, we recommend hand washing and avoiding sudden changes in temperature.

All our products are prepared by hand and handed to the courier within 15 days.

Our products are carefully packed. If damage nevertheless occurs in transit, please contact us after delivery. We will review the case and provide a resolution as soon as possible.

Return and exchange requests are assessed under applicable legislation and our terms of sale. Please contact us at info@klede.com.tr.

Yes. Alongside professional projects for cafés, restaurants, hotels and brands, we accept custom-production requests in selected quantities. Please contact us for details.